Emergency Plumber in Braintree, MA — 24/7
Pipe burst in South Braintree? Basement flooding after a Monatiquot storm event? Sewage backing up? We answer at 2am — real person, no voicemail, no callback queue.
Dispatched from 75 East Elm Ave Quincy — 10–15 minutes to most of Braintree. $99 service fee applied toward the repair.
Emergency situations we handle in Braintree
Burst pipes
South Braintree's older ranch homes have copper supply lines that can split in hard winters. We stop the water and repair the break.
Sewage backup
Aging sewer laterals near the Monatiquot corridor can clog or collapse. Sewage backing up into fixtures is a health hazard — don't wait.
Basement flooding
Heavy rain events push water into Braintree basements near Great Pond and the lower elevation neighborhoods. Sump pump failure during a storm is a real emergency.
No water to the house
Could be a main valve failure, a burst supply line, or a meter issue. We diagnose and restore service.
Water heater flooding
A failed water heater can dump 40–50 gallons into your basement fast. We shut it down, assess the damage, and tell you the fastest realistic replacement path based on equipment and schedule.
Gas smell near plumbing
Evacuate and call us. Our licensed technicians locate and repair gas line issues safely. MA Master Plumber License covers gas work.
What to do first when a Braintree emergency hits
Shut off the main water
The main shutoff is usually in the basement near the front foundation wall. Turn it clockwise to stop flow. In older Braintree homes the valve may be stiff — don't force it, just call us.
Call (617) 479-9911
We answer 24/7. Tell us what's happening and where you are in Braintree. We dispatch from Quincy immediately.
Minimize damage while you wait
Move valuables away from water, shut off electricity to affected areas if water is near outlets, and place towels or buckets to contain the leak. Don't run any water fixtures until we arrive.
Local team, not a dispatch center
When you call Johnson Bros. for a Braintree emergency, you're not reaching a national answering service that routes to whoever picks up. Nate and Nick Johnson built this company from Quincy — the South Shore is home territory, not a service zone on a map. 367 Google reviews at 4.8 stars. Massachusetts Master Plumber License PL #17034-M. We know Braintree's housing stock, we pull Braintree permits, and we stand behind the work.
Braintree emergency plumbing FAQs
How fast can you get to Braintree for an emergency?
We dispatch from 75 East Elm Ave in Quincy — most of Braintree is 10–15 minutes away. Once you call (617) 479-9911 we'll dispatch immediately. We won't give you a 4-hour window; we give you an honest ETA when we pick up.
What counts as a plumbing emergency versus something that can wait?
Call us immediately for: burst or actively leaking pipes causing water damage, sewage backing up into sinks or tubs, basement flooding you can't stop, no water to the whole house, or any gas smell near plumbing. You can safely wait for regular service for a dripping faucet, slow drain, running toilet, or low water pressure — those aren't emergencies. Not sure? Call (617) 479-9911 and we'll tell you.
How do I shut off the water in a Braintree home?
The main shutoff valve is usually in the basement near the front foundation wall where the water line enters the house, or in a utility area near the water meter. Turn it clockwise to stop flow. In older South Braintree homes the valve can be stuck — don't force it. Call us and we'll walk you through it.
Do you charge extra for nights and weekends in Braintree?
We charge a $99 service fee that applies toward the repair — the same fee applies regardless of when you call. Once we're on-site, you get a clear upfront price before any work starts. No hidden after-hours surcharge.
Do you pull the necessary permits for emergency repairs in Braintree?
Yes. All permitted work in Braintree requires a licensed plumber. Massachusetts Master Plumber License PL #17034-M and Corporate License #4581 — we pull all required Braintree permits and handle the inspection coordination.
Plumbing emergency in Braintree?
Call now. We answer around the clock — no voicemail, no wait for a callback.