EMERGENCY CALLS AROUND THE CLOCK
CLICK TO TALK TO A REAL PLUMBERTAP TO CALL NOW
Contact Johnson Bros. Plumbing
Cory, our virtual booking assistant, can help you start a request online. If you'd rather talk to the real Johnson Bros. team, call now — emergency calls are answered around the clock.
Emergency line answered 24/7. Office: Mon–Fri 7am–6pm, Sat 8am–4pm.
Need urgent help? Call now. If the job is not an emergency, booking online is the fastest way to request the next available appointment.
We serve 31 South Shore towns from our Quincy and Abington offices, including Quincy, Abington, Boston, Braintree, Weymouth and Milton, and 25 more South Shore towns.
Cory can answer common questions and help start scheduling online. When it's time to confirm the job, a member of the Johnson Bros. team takes over by phone.
We'll review your request and confirm the next available appointment. Emergency? Skip the form — (617) 479-9911 answers 24/7.
Request a callback
Leave your details and we'll call you to schedule. For emergencies, call us directly.
Johnson Bros. Plumbing & Drain Cleaning
No spam. We'll call once to confirm details and schedule your appointment.
Which way to reach us for what
Emergencies go to the phone, routine bookings go online, estimates go through the photo upload, and anything else goes through the form on this page; every one of them ends with a person at Johnson Bros. confirming the next step with you.
An emergency: call
A burst pipe, water you cannot shut off, a sewage backup, no heat in winter, or a gas smell is a phone call to (617) 479-9911, not a form. Our emergency line is answered 24/7, including nights, weekends and holidays. We confirm the price with you before any work starts. What counts as an emergency, and what to do before we arrive, is on the emergency plumbing page.
A booking you can plan: online
A dripping faucet, a slow drain, a water heater past its prime, or a boiler check before the season can be booked online with a live arrival window and confirmed by text, any hour. We contact you to confirm timing and details.
A price before a visit: send photos
If you want to know what a job is likely to involve before anyone comes out, the free photo and video review is built for that. A person looks at what you send and tells you whether it can be priced from the pictures or needs a visit.
Using an AI assistant: the same booking, through it
If you ask Claude, ChatGPT, or another assistant to find a South Shore plumber, it can check our service area, see live availability, and start a booking that you confirm with a text code. The online booking page explains what an assistant can and cannot do here.
Two offices, one phone number
Johnson Bros. works from offices in Quincy and Abington, Massachusetts, and serves 31 South Shore towns across Norfolk, Plymouth and Suffolk counties from whichever office is closer to the job.
Abington office
55 Brighton St, Abington, MA 02351
Office hours
- Monday-Friday, 7 AM-6 PM ET
- Saturday, 8 AM-4 PM ET
- Sunday: emergency calls only
Weekends and after hours are emergency service only. Routine appointments are booked Monday-Friday. To arrange emergency service, call (617) 479-9911 directly — it cannot be booked online. You do not need to pick an office: the dispatch office is decided by your town, and every town's page in the service areas section says which one it is.
What to expect when you call
When you call Johnson Bros., a person asks what is happening, whether it sounds urgent, and where you are, and then tells you what we know, what we do not know yet, and what has to be seen in person before the work can be priced.
First, the problem and the address. Where the water is, when it started, what you have already shut off. If you are a returning customer the office pulls up the history for the house, which often shortens the conversation.
Second, the fee, before anything is booked. The $99 service fee sends a licensed technician out to diagnose the problem. Approve the repair on the spot and the fee is not charged at all; decline it and the $99 covers the visit. That is said on the phone, not discovered on the invoice.
Third, the appointment. We'll review your request and confirm the next available appointment. A licensed plumber arrives during the confirmed appointment window, ready to assess the work. The plumber explains what they find and gives you a price for the repair before starting it.
If you are comparing companies before you call anyone, our guide to choosing a plumber on the South Shore lists the questions to ask every company, including us, and how to check a license. And the reviews page shows what homeowners in Quincy, Abington and the towns between said after the truck left.
Contact questions
How to reach us, what it costs, and what happens next.