Clogged Toilet Service | Johnson Bros.Skip to main content

EMERGENCY CALLS AROUND THE CLOCK

TAP TO CALL NOW

Johnson Bros. Plumbing & Drain Cleaning
Clogged Toilet? Call Now — Line Answered 24/7

Clogged Toilet? We'll Unclog It Fast.

Licensed South Shore plumber. $99 dispatch and diagnosis fee — waived if you approve the repair. Upfront pricing — no surprises.

We have cleared 59 toilet clogs across the South Shore, 23 of them in Quincy. Counted from our own completed work orders across 8 South Shore towns — not an estimate.

Plunger didn't work? Auger wouldn't reach it? The clog may be past the toilet trap in the branch drain or main line. We diagnose and fix in the same visit, with same-day availability when scheduling permits.

Can't talk right now? Get a callback.

MA Master Plumber Lic. PL #17034-M · Corp. #458124/7 emergency line4.8 stars · 418 Google reviews

Why Your Toilet Is Clogged (And Why DIY Isn't Working)

Foreign object in the trap

Kids toys, wipes, tampon products, or anything non-dissolving can lodge in the toilet trap. A home auger often just pushes it further.

Blockage past the trap

If a plunger and short auger didn't work, the clog is probably in the branch drain or vent. Home tools can't reach that far.

Main line backup

If your toilet is slow AND the tub/sink is backing up, the main drain is the problem — not the toilet. Needs professional drain cleaning or hydro-jetting.

Partial blockage building up

Chronic slow flushing means buildup is narrowing the line. A proper cleaning now prevents a full backup later.

How We Clear Your Clogged Toilet

1
Diagnose the clog location

Toilet trap vs branch drain vs main line — that determines the right tool.

2
Professional auger or snake

Commercial-grade tools that reach further than consumer augers.

3
Camera inspection if needed

For repeat clogs or main-line suspicion, we camera-inspect so you see the cause.

4
Upfront pricing

Every step quoted before we do it. $99 to send a licensed technician out, not charged at all if you approve the repair.

Toilet Overflowing or Backing Up Now?

Shut off the water valve at the base of the toilet and call us immediately.

Call (617) 479-9911

Clogged Toilet Service — South Shore MA

Dispatched daily from our Quincy & Abington offices:

Quincy Abington Boston Braintree Weymouth Milton Randolph Hingham Brockton Rockland Cohasset Canton Hull Holbrook Sharon Whitman Scituate Hanover Plymouth Marshfield Stoughton Norwell Bridgewater Pembroke Hanson East Bridgewater Duxbury Avon West Bridgewater Kingston Halifax

Clogged Toilet — Common Questions

Can you unclog my toilet today?
In most cases, yes. Call (617) 479-9911 — we dispatch from Quincy and Abington and route same-day calls based on current availability. If we confirm a same-day slot, we give you a real appointment window, not a vague 'sometime today.'
How much does unclogging a toilet cost?
Our $99 to send a licensed technician out, not charged at all if you approve the repair. A straightforward toilet auger job is usually a quick visit. If the clog is actually in the branch line or main drain (not the toilet itself), we'll show you that on the camera and give you a clear itemized quote before continuing.
What if I already tried a plunger and a snake?
If a basic plunger and consumer-store auger didn't clear it, the blockage is likely past the toilet trap — in the branch drain or main line. That needs a professional auger, possibly a sewer camera to see the obstruction, and sometimes hydro-jetting. We handle all three.
My toilet is overflowing — is that an emergency?
Yes. First step: close the water shutoff valve at the base of the toilet (turn the knob clockwise until it stops) to stop more water from filling. Then call (617) 479-9911 and we'll route emergency dispatch. If you smell sewer gas or see backup from other fixtures, note that — it points to a main line issue.
Can a clogged toilet damage my plumbing?
A simple clog — no. But overflow and repeated forceful flushing can stress the wax ring and flange, and sewer water can damage floors, subfloors, and ceilings below. The fastest path to avoiding damage is getting the clog cleared promptly, not repeated DIY attempts.
Why does my toilet clog every week?
Repeat clogs with ordinary use point to a partial obstruction the plunger never cleared, a mineral-narrowed trapway in an older toilet, or a low-flow bowl that was not designed for the household. We clear the line, then tell you which of those it is so you are not calling every week.
Is it safe to use a drain chemical in a toilet?
No. Chemical drain openers do not dissolve paper plugs or objects in a trapway, they can crack porcelain by heating it, and they leave caustic water in the bowl for whoever works on it next. A closet auger clears the toilet without any of that.

What causes a clogged toilet, and how does a plumber fix it?

A clogged toilet is usually an object or a dense wad of paper lodged in the trapway inside the bowl, and a plumber fixes it with a closet auger that reaches through the trap or, when the auger finds nothing, by cabling the closet bend and the branch line behind the toilet.

A plunger moves water; it cannot pull a toy, a wipe or a packed paper plug back out of the trapway. The closet auger is built for that trap and protects the porcelain. If the auger passes freely and the toilet still fills, the blockage is past the toilet in the larger drain line, which is cleared with a drain cable from the closet flange or a cleanout. A toilet that clogs every week with ordinary use has a different problem, a partial obstruction or a bowl that was never adequate, and we say so instead of clearing the same clog again.

What do we check first on a clogged toilet call?

  • The trapway, with a closet auger

    The first pass tells us whether something is lodged in the toilet itself. Most single-toilet clogs end here.

  • What the water level does as it drains

    A bowl that drains slowly to a normal level has a partial clog; a bowl that drains fully but refills high points past the toilet. We watch this before choosing a tool.

  • Whether the tub or shower nearby reacts to a flush

    If flushing pushes water up in the tub, the clog is in the branch or the main, and we go in with a cable rather than auger the toilet again.

  • The flange and the base

    Water at the base after flushing, or a toilet that rocks, means the wax seal or the flange is failing. It is a different repair and we point it out before leaving.

When is a clogged toilet not a drain-cleaning job?

Three toilet symptoms get reported as clogs and are something else. Each is real work, and each belongs to a different page than this one.

  • The toilet runs, rocks or leaks at the base

    Fill valves, flappers, wax rings and flanges are not drain cleaning. We handle them, but the parts and the work are different and they are quoted as toilet repair.

  • Sewage comes up in the tub, shower or basement floor drain when you flush

    Other fixtures receiving what the toilet sends is a main sewer line blockage. It is diagnosed with a camera, and roots or a broken pipe are sewer line service.

  • A stain or drip on the ceiling under the bathroom

    Water in the ceiling below a toilet almost always comes from a failed wax ring or a cracked closet flange, not from the clog. It is traced and fixed as ceiling leak repair.

What should I do before the visit?

  1. If the bowl is full, do not flush again. Close the supply stop under the tank by turning it clockwise so an overflow cannot repeat.
  2. Pick up bath mats and move the trash can and anything stored beside the toilet; the technician works kneeling at the bowl.
  3. Tell us what went down if you know. A child's toy, a cleaning wipe or a so-called flushable product changes the tool we bring.
  4. Say whether any other drain in the house has been slow this week; one sentence tells us whether this is a toilet clog or a sewer call.

Where to read more

This page covers one fixture. The full service, including main lines and jetting, is on our drain cleaning page; what decides the price of a visit is on what drain cleaning costs; and whether we work in your town is on the towns we serve.

Clogged Toilet? Let's Get It Cleared.

Licensed and insured. 4.8 stars from 418 Google reviews. $99 to diagnose, not charged if you approve the repair.

Also see: Full Drain Cleaning · Hydrojetting · Sewer Camera