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Johnson Bros. Plumbing & Drain Cleaning
Error Code E515

Navien E515 — Control Board (PCB) Fault

Your Navien's control board flagged an abnormal condition in itself or a part it monitors. It's a protective lockout that points to the PCB and its connected components.

4.8 stars on Google · 375 reviews across Quincy and AbingtonMA Lic. PL #17034-MQuincy & Abington offices

What E515 Means

E515 is a control-board (PCB) fault. The board runs continuous self-checks and monitors key components — the igniter, fan, gas valve, and venturi among them. When it detects a condition it can't reconcile, it posts E515 and locks the unit out as a safety measure.

Sometimes the board itself has failed; other times a component it watches, or a loose connection to it, is the real problem. Because the board sits at the center of everything, E515 needs methodical diagnosis — we check connections and monitored parts before condemning the PCB, since the board is one of the pricier components.

Common Causes of E515

1. Control-board (PCB) failure

The board itself can fail after years of heat and electrical cycling. When testing confirms it, replacement restores the unit.

2. A monitored component faulting

The board watches the igniter, fan, dual venturi, and 3-way valve. A fault in one of those can surface as E515 — so we test them before replacing the board.

3. Loose or corroded connectors

A poor connection at the board can mimic a board failure. Reseating and cleaning connections sometimes clears it outright.

4. Power-supply irregularity

Unstable incoming power or a grounding issue can upset the board's self-checks. We verify clean power as part of the diagnosis.

E515 FAQs

What does Navien error code E515 mean?
E515 is a control-board (PCB) fault. The board continuously checks itself and the components it drives; when it detects a condition it cannot reconcile, it locks the unit out and posts E515 as a safety measure.
What causes E515?
Either the board itself has failed, or a component it monitors — the igniter, fan, dual venturi, or 3-way valve — has faulted, or a connector to the board is loose or corroded. A power-supply or grounding irregularity can also upset the board.
Do I need a new control board for E515?
Not necessarily. The board is one of the more expensive parts, so a proper E515 diagnosis tests the monitored components and the connections first. Sometimes reseating a connector or replacing a cheaper monitored part clears it without a new board.
How much does E515 repair cost?
Our standard service fee applies toward the repair, with an upfront price after diagnosis. Cost depends on what testing finds — a connector or a monitored part is modest; a replacement control board is a larger, quoted repair we confirm with you first.
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We'll review your request and confirm the next available appointment.

Navien showing E515? We diagnose before we replace the board.

The PCB is a costly part, so we test connections and monitored components first. Tell us your model and we'll methodically work it.

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Navien showing E515? We diagnose before we replace the board.

The PCB is a costly part, so we test connections and monitored components first. Tell us your model and we'll methodically work it.

Call for urgent help now. Book online when you want the next available fit for your schedule.

Johnson Bros. Plumbing & Drain Cleaning

Family-owned South Shore plumbers since 2008.

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(617) 479-9911

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MA PL #17034-M
Corp #4581

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